Our Commitment

We respect your privacy and understand the importance of protecting your personal information, and we stand behind the generations of trust that our customers have placed in the Kiddie Kloset brands. Maintaining your privacy and trust is very important to us. Please contact our Consumer Affairs team at 020 217 0498/9 if you have any questions about our Privacy Policy.

Our Policy

This policy applies to information collected by our Kiddie Kloset retail stores, as well as by our websites. The questions and answers below cover the type of information we collect from you, how we protect your information, how we use your information, and what choices you have about how we use your information.

We reserve the right to modify, alter or otherwise update this policy at any time, so we encourage you to check back periodically so that you are always aware of our most current policies regarding your privacy. The policy date above will change on the date any policy changes are made.


What information do we gather about you?

Personally Identifiable Information

We may collect personally identifiable information from you, such as your name, email address, physical address, phone number, credit card number, gender, birthday, your children’s names, and your children’s gender when you order products through one of our websites or by phone; purchase our products in our stores; save your information with us online; sign up to receive promotional materials over email or in the mail; or participate in a contest, promotion or survey. Some of the personally identifiable information we collect from you, such as your name, address, phone number, email address, and credit card information, is required in order to process your online order, respond to your requests, and contact you about your order, if necessary. Other information we may request is optional information, which you may choose not to provide, but which helps us make relevant suggestions and offers to you based on your shopping history, children’s ages, etc.


Non-Personally Identifiable Information

We also collect non-personally identifiable information that enables us to enhance your shopping experience by tailoring information to fit your personal taste and interests, such as the information about your product interests and purchases. Examples of non-personally identifiable information include the date and time of your visit, the originating IP address, the pages and images requested, and your purchases.



Like most websites, we may place cookies on your computer to collect information about how you use our websites. The information that we collect about you through cookies is not personally identifiable. A cookie is a small file containing a string of characters that uniquely identifies your browser. We use cookies for a variety of purposes, such as to improve the quality of our services and the design and content of our websites; to track user trends; to enable us to provide a more personalized experience when you browse our websites; and keep you up to date on products, promotions, and other email communications that may be of interest.


How do we use your information?

We may use information you provide to us for a variety of purposes, including to process and fulfill your transactions, such as purchases, refunds and exchanges; to contact you about new products, services, special events and promotions, unless you have opted out as described below; to conduct contests, sweepstakes and promotions, if you signed up to participate; to help us learn about your shopping preferences; to help us improve our websites, stores, products and services; and to enhance your shopping experience. We may combine any information collected about you in stores with that collected through our websites in order to enhance and personalize your shopping experience, and for promotional purposes.


Do we share your information?

All personally identifiable and non-personally identifiable information we collect about you may be shared with our affiliates and subsidiaries. We may also share personally identifiable and non-personally identifiable information about you with unaffiliated third parties for purposes of providing services to us. When you complete a purchase, we may share information about you and your purchase with other companies for the purpose of processing your transaction, including credit card authorization, and order processing and fulfillment. We may share your information with our other service providers who collect, manage and analyze our customer information on our behalf and perform services on our behalf, such as sending promotions and other communications and conducting contests and surveys.

We may also share your information with third parties when we believe such disclosure is required to (i) comply with laws, regulations and/or government policies; (ii) comply with court orders, legal processes, or government enforcement actions; (iii) establish or exercise our legal rights, protect our rights and interests, or defend against legal claims; or (iv) detect, investigate, prevent, or take action with respect to illegal activities, suspected fraud or misconduct, securities or technical issues, situations involving potential threats to the physical safety of any person, or violations of our Terms of Use or our Privacy Policy.

We may provide your information to carefully selected unaffiliated companies when we believe their products or services may be of interest to you or to other merchants and merchant exchanges who may, in turn, use such information for marketing purposes.

If for any reason you do not wish us to share your information with unaffiliated third parties who use it for marketing purposes, please contact us

In the event we, or any of our affiliates or subsidiaries, are involved in a business transaction such as a merger, an acquisition, or any form of sale of all or a portion of our stock or assets, we may transfer your personal information to the buyer, and your personal information may become subject to a different privacy policy.


How secure is my information with you?

We take a number of precautions to provide a secure shopping environment. We implement many layers of safeguards to protect your safety and privacy. These include electronic safeguards like Secure Sockets Layer (SSL) when you transmit information to our sites, among other physical and contractual practices and policies.

If you prefer, you may always place your order by telephone at  020 217 0498/9


Third Party Sites

Please be aware that our websites does not  contain links to other websites hosted by third parties. We do not control, and are not responsible for, the content or privacy practices and policies of such third party websites. This Privacy Policy does not describe the information collection and disclosure practices of such third parties. We encourage you to review the privacy policies of such third party websites.



How do I contact you?

We are very sensitive to your privacy concerns. If you have any questions or comments regarding our Privacy Policy, please contact Consumer Affairs at 020 217 0498/9  or email us at